Launching in the DMV · Summer 2026

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"You sold them the dream. We'll show them how to live it."

Two Ways to Partner

Two ways to partner.

ev&Me works with dealers before and after the sale. Most partners start with one and add the other over time.

Before Purchase
The ev&Me Experience

We work with EV-curious customers before they visit a lot — intake consultation, facilitated test drive, live charging stop, written EV profile. Independent guidance that helps them decide with confidence.

When a customer completes the ev&Me Experience and decides to buy, we direct them to our dealer partners. They arrive informed and ready.

After Purchase
Post-Delivery Sessions

You sold them the dream. We'll show them how to live it. ev&Me provides white-glove technology sessions for your new buyers — at their car, on their schedule, in plain language.

The first 90 days after delivery are when loyalty is formed or lost. A buyer who understands and enjoys their vehicle rates their experience higher, comes back for service, and sends referrals. One who doesn't — churns.

"You sold them the dream. We'll show them how to live it."

The Gap

The sale ends at delivery. The ownership experience is just getting started.

Most dealers treat delivery day as the finish line. Your buyers treat it as the starting gun. What happens in the first 90 days shapes whether they come back — for service, for their next vehicle, and whether they send anyone else your way.

43.9%
Brand retention rate industry-wide. More than half of your buyers will purchase their next vehicle somewhere else. Source: Reynolds & Reynolds, 2024
51 pts
EV owner satisfaction gap below ICE owners in J.D. Power's CSI study — driven largely by insufficient post-sale support. Source: J.D. Power CSI Study, 2025
74%
Of customers who service at the selling dealership will buy their next vehicle there. Post-sale experience is your sales pipeline. Source: Cox Automotive, 2024

Why It Works

Why it matters.

Retention is the highest-return investment in automotive. The math on keeping a customer beats almost everything else.

📊
Higher CSI Scores
EV owners score 51 points below ICE owners on J.D. Power's CSI study — and that gap ties directly to post-sale support quality. A buyer who understands their vehicle rates their experience higher, which protects your OEM bonuses and reputation.
🔁
Better Retention Odds
Industry retention sits at just 43.9%. The dealers who close that gap do it through post-sale relationships — not discounts. ev&Me gives you a concrete, memorable touchpoint in the weeks after delivery, when loyalty is still being formed.
🏆
A Real Differentiator
74% of customers who service at the selling dealership buy their next vehicle there. Bundle ev&Me into your delivery experience and you're not just closing a sale — you're opening a relationship worth far more over time.
Zero Work for Your Team
We handle all scheduling, coaching, and follow-up. You refer the customer — we do the rest. No training required, no overhead, no service desk calls about how to use the heated steering wheel.

Partnership Models

Partnership options

We'll find an arrangement that fits your operation.

Model 01
Experience Referral
Free
Refer EV-curious customers to the ev&Me Experience before they purchase. When they decide to buy, they come to your lot educated, motivated, and ready. We handle everything — you receive a pre-qualified buyer.
Model 03
Full Partnership
Custom
Both upstream and downstream — ev&Me Experience referrals for your pipeline plus post-delivery sessions for your buyers. Co-branded options available. The complete customer relationship, from consideration to confident ownership.

Getting Started

How to get started

01
Intro Call
15 minutes to walk through partnership options and answer any questions. No commitment required.
02
Free Pilot
We coach three of your recent buyers at no cost and share their feedback with you. See the results firsthand before committing.
03
Choose Your Model
Pick referral, delivery add-on, or bundled package. We handle everything from there — scheduling, coaching, follow-up, and reporting.

"All we have to do is find 90 minutes in 90 days."

Get in touch.

Whether you want to send pre-purchase customers our way, support your new buyers after the sale, or both — reach out and we'll figure out what makes sense.

📧 Email: hello@evandme.co
📍 Serving DC, Maryland & Virginia